# Privacy Policy
For FlaMicroz OÜ, it is important to respect your privacy and comply with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website https://flamicroz.com/. By using our website, you agree that we collect and use your data in accordance with this privacy policy.
With this privacy policy, we want to explain what data we collect, how we use it, and what your rights are to protect your data. This policy applies only to our website and its visitors and does not apply to data collected through other channels.
Your data processor is FlaMicroz OÜ
Registration code: 16478175
Annemäe tee 14
44315 Rakvere
Estonia
+37257830388
info@flamicroz.com
We collect and process information in accordance with the European Union General Data Protection Regulation (GDPR), which came into effect on 25.05.2018.
## Data Collection and Use
### What Data We Collect
The collected information includes both information that you knowingly and actively provide to us when using our services or participating in our campaigns, as well as all information that your devices send when accessing our products and services.
Your personal data may reach us in the following ways:
- When you place an order in the https://flamicroz.com/ e-shop
- When you register as a user of the https://flamicroz.com/ e-shop
- When you contact us via phone, email, or online chat
- When you buy a product with installment payment and sign a leasing contract
- When you browse the website https://flamicroz.com/
- When you submit personal data about another person who receives the goods
- When you make payments using e-banking or other electronic payment methods
- When you comment, like, or share a post on our social media account
- When you subscribe to our newsletter
- When you comment on posts on our website
### Types of Data Collected
#### Personal Data
We ask for personal information only when it is necessary to provide you with a service. When contacting us or visiting our website, you may share the following information with us:
- First and last name
- Personal identification code
- Email address
- Postal address, country, county, city
- Phone number
- Your purchase history and activity in our e-shop
- Your conversation history with us
- Information about your web browser and IP address
#### Log Files
Our website https://flamicroz.com/ saves log files about its visitors. The collected information may include:
- Type of device used
- Internet Protocol (IP) address
- Browser type
- Internet Service Provider (ISP)
- Date and time of website visit
- Entry and exit pages
- Number of clicks made on the website
Information in log files is used to analyze trends, administer the website, track visitor activities, and collect demographic information. The information obtained is not intended to, nor does it allow for personal identification.
#### Cookies
Like most websites, https://flamicroz.com/ uses "cookies". A cookie is essentially a text file that is stored on the user's device when visiting a website. Cookies are used to determine and save preferences, regional settings, service usage options, etc.
You can disable the use of cookies in your browser settings if desired, but in this case, the service provided to you may be disrupted.
Cookies are divided into persistent and session cookies. Persistent cookies remain in your personal computer or mobile device even after you close the browser or computer. Session cookies are deleted immediately after closing the browser.
Cookies are divided according to their purpose:
**Necessary cookies:** Session cookies aimed at enabling you to use the services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot provide you with the desired services.
**Notification cookies:** These cookies identify whether users have accepted the use of cookies on the website.
**Functionality cookies:** These cookies allow your browser to remember choices you make while using the website, such as saving your login information or language preferences. The purpose of these cookies is to provide you with a more personal experience and avoid re-entering preferences.
## How We Use Data
We may use the collected information for various purposes, including:
- Maintaining, managing, developing, personalizing, and expanding our website
- Collecting statistics to provide better services and/or offers and understand and analyze our website visitors' behavior
- Identifying you by phone, message, or email
- Sending you information and requesting feedback about our services
- Preventing fraud and protecting our website
- Enabling us to connect with you through social media accounts
- Enabling reading of conversation history to speed up relevant advice
- Improving our service quality and providing more efficient browsing solutions
- Developing new products, services, or improving their functionality
- Shipping/delivering goods, processing orders, preparing invoices, ordering through bank links, and confirming your order or refunding money
- Offering products and services that may interest you based on your previous orders
- Simplifying and speeding up our interactions when you contact us
- Other purposes such as analyzing data, studying trends, evaluating the effectiveness of our advertising campaigns
## When We May Share Your Data
We may share or transfer your personal data in connection with changes in our company ownership, merger, asset sale, financing, or acquisition. We will notify you of the transfer of your personal data and if they will be subject to another privacy policy.
We may share your data with our partner companies, requiring them to follow this privacy policy. Partner companies include our parent and subsidiary companies, joint venture partners, or companies that belong to us.
We may share your data with our business partners to offer you certain products, services, or campaigns.
We may disclose your personal data with your consent for any other purpose.
We are required to disclose your personal data if required by law. In good faith, we may also disclose your data to comply with legal obligations, protect our rights or property, prevent or detect possible violations related to the use of our service, and ensure the safety of service users.
## Retention of Your Personal Data
The company retains your personal data only as long as necessary for the purposes set out in this privacy policy. We retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we need to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The company also retains log files for internal analysis purposes. Log files are usually retained for a shorter period unless this data is used to strengthen security or improve service functionality, or we are legally obligated to retain this data for longer periods.
## Processing Children's Data
None of our products or services is directed at children under 13, and we do not knowingly collect data from children under 13. If we suspect that we are processing data of a person under 13, we will remove that person from all our databases.
## Your Rights to Protect Your Data
You always have the right not to share your data with us, knowing that this may affect your experience on our website. If you choose not to share your data with us, we will not treat you worse because of it. When you provide us with personal information, you understand that we collect, store, use, and disclose it in accordance with this privacy policy. You have the right to request details about the data we collect about you.
When we receive personal information about you from a third party, we protect it according to this privacy policy and the law of the Republic of Estonia. If you share third-party data yourself, you confirm that you have the right and permission to do so.
Even if you have previously consented to share your personal data with us for marketing purposes, you retain the right to change your mind at any time. You always have the right to stop communicating with us and request that we remove your data from our databases. From time to time, we may also ask for information about you to confirm your identity. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us by email: info@flamicroz.com or phone: +37257830388. We will do our best to correct inaccurate, incomplete, misleading, or outdated information.
If you believe we have violated relevant data protection law and wish to file a complaint, please contact us using the contact information found in this document and provide us with all details regarding the violation. We will investigate your complaint immediately and respond to you in writing, presenting the results of the investigation and outlining the steps we will take to resolve your complaint. You also have the right to contact the regulatory authority or data protection authority.
## GDPR Data Protection Rights
We want to ensure you are aware of all your data protection rights. Every page user has the right to the following conditions:
- Right of access - you have the right to request copies of your personal data
- Right to rectification - you have the right to request that we correct data you believe is inaccurate. You also have the right to request that we complete data you believe is incomplete
- Right to erasure - under certain conditions, you have the right to request that your personal data be erased
- Right to restrict processing - under certain conditions, you have the right to request restriction of the processing of your personal data
- Right to object to processing - under certain conditions, you have the right to object to the processing of your personal data
- Right to data portability - under certain conditions, you have the right to request that we transfer the collected data to a third party or directly to you
## Security of Your Data
The security of your personal data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
FlaMicroz OÜ takes all reasonably necessary measures to ensure that your data is processed securely and in accordance with this privacy policy and the law of the Republic of Estonia. Your data will not be transferred to any organization or country unless there is a compelling reason and your data security is ensured.
## Links to Other Websites
You may find links to other websites from our website that do not belong to us. If you click on a third-party link, you will be directed to that third party's site. We strongly recommend reviewing the privacy policy of every site you visit.
We have no control over third-party sites and accept no responsibility for their content, privacy policies, services offered, or anything else.
## Updates to Privacy Policy
When necessary, we have the right to make changes to this privacy policy document. After updating the privacy policy, we will change the document update date at the bottom. If you visit and use our website after the privacy policy update, we will consider this as your tacit consent to the changes.
Last modified 12/09/2024